The maximum number of persons (including adults and children) using the rental premises shall not exceed the total number on the rental contract.
Under no circumstances are unregistered Guest allowed on site. (Unique situations are taken into consideration and approved prior to the cottage rental date.)
Absolutely NO SMOKING in the cottages. A minimum $200 fee will be charged if smoking has been detected in the cottage upon check out.
In the event of unreasonable noise, rowdiness or inappropriate behaviour the rental customer may be requested to vacate the premises immediately and forfeit the balance of the prepaid rental amount.
The rental customer assumes responsibility for any damages to the cottage rented and property including missing items/equipment and agrees that the cottage may be inspected at checkout to verify inventory and cleanliness. If the cottage is found to be excessively dirty, has a lot of breakage or is beyond the normal wear and tear your deposit will be forfeited. The cottage should be left as you found it with the exception of the unmade beds. It is the responsibility of the rental customer to notify the office of any damage prior to check out.
No refunds will be given for loss of service of Wi-Fi or power as these situations are out of our control. We are not in control of the repair service therefore the length of time we are without service is also out of our control.
Advertised amenities are not guaranteed and may not be available at your time of visit such as hot tubs, washers, dryers, propane fireplaces, etc. Occasionally, it is a maintenance issue such as cleaning. We will however do our best to make sure they are working and available as soon as possible. No refunds are given for these interruptions.
Eagles Eye View Cottages has the right not to provide some amenities due to a water shortage caused by a dry spell.
Lost and Found
Any clothing or items left behind will be kept for a maximum of two weeks on site. It is the responsibility of the guest to contact Eagles Eye View Cottages to inform us of what you left behind. It is also the responsibility of the guest to either come to pick it up or pay the shipping fee.
Check in/Check out time
Our check in time is AFTER 4:00pm and BEFORE 8:00 pm. We DO NOT allow early check in times due to the fact that we are busy getting the cottage clean and properly stocked for the next guest. If you are going to be later than 8:00 pm, please notify the office at 506-763-3625. Arrangements will be made for you.
Check out time is BEFORE 11:00 am. No exceptions. Again, staff require this time to get the cottage ready for the next guest.
Unfortunately, at this time we DO NOT accommodate pets. No exceptions are made!! If we suspect a pet has been in the cottage there will be a cleaning fee of minimum $200.00 charged to your credit card.
All cancellations must be sent by email to firstname.lastname@example.org. You can also reach us at 506-763-3625 or 506-650-8307. Messages are checked on a regular basis.
A major credit card must be given at the time of your reservation. Your credit card will be charged a registration fee of $200.00. You are expected to pay the full amount of your cottage upon arrival. The $200.00 registration fee will held until inspection of your cottage at the end of your stay. Your cottage must be left in the same condition you found it in for a complete refund.
If you cancel more than 30 days before your check-in date, your registration fee will be fully refunded. If you are cancelling less than 30 days before your check-in date, you will be responsible for the complete cost of your cottage, unless it is completely booked by another party. Your $200.00 registration fee will not be refunded.